You acknowledge that by making any purchase through vanessalougoon.com and acknowledging you have read and understood these Terms and Conditions, you are entering an agreement with ‘Vanessa Lougoon’ (ABN: 19 258 110 536) on the following Terms and Conditions.

GENERAL

Your email will be automatically added to Vanessa’s subscriber list. If you do not wish to be a subscriber, please unsubscribe when you receive Vanessa’s next subscriber email or at any time thereafter.

PRODUCTS & SERVICES

Payment

Full payment must be made prior to receiving your product or service. Where applicable, you will be sent an email within 24 hours of purchase requesting additional information, including a booking link for consultation purchases.

Payments are non-refundable.

In the case of product damage (e.g. books), you will be posted a new copy.

Consultations

All consultations are conducted via Zoom.

If you have purchased the Sacred Sovereignty Kickstarter Bundle, the final 60 minute consultation must be completed within 6 weeks of the first 60 minute consultation. Any remaining consults following this timeframe will be expired.

Cancellation Policy

Our time is precious, but I also understand that life presents unforeseen circumstances that may prevent you from committing to your scheduled appointment. If you need to reschedule, please provide at least 48 hours notice prior to your scheduled appointment by emailing Vanessa at vanessa@vanessalougoon.com so that time can be filled.

If you cancel or reschedule your appointment within 48 hours prior to your scheduled appointment or you are a no-show, you will be charged the full fee of that appointment. Please understand that this is Vanessa’s income and she has a limited schedule. When you fail to show or give insufficient notice, she cannot fill the appointment time.

Vanessa has many International clients. If you are travelling across time zones between the time when you booked your appointment and your chosen appointed time, it is your responsibility to ensure that you have selected the correct timezone for where you will be for your chosen appointment time.

You accept that Vanessa may be required to reschedule appointments in the event that Vanessa is rendered unavailable due to circumstances beyond her control (e.g. illness, etc.) and you agree to liaise in good faith the rescheduling of any appointment as a result of Vanessa requiring to amend a booking for any reason.

Due to the nature of the Soul blueprint, not all Soul blueprint records can be accessed due to various reasons. If Vanessa is unable to access your record, you accept that Vanessa will terminate the consultation and you will receive a full refund.

Confidentiality

All information exchanged during consultations are to be kept strictly confidential. You and Vanessa agree that the matters discussed during your consultation are confidential and will be treated as such by you and Vanessa.

• You agree that you will not make (or authorise) any comment or representation that may disparage, defame or negatively affect Vanessa or her reputation (including any negative and/or misleading comments regarding the content of any consultation).

• Without limiting the foregoing, you agree that you may not make any false or misleading representations, or otherwise make untruthful comments, regarding your consultation or Vanessa. If you wish to share or disclose your consultation experience (or any related matter) with any representative of any media outlet, network or publisher, you must obtain Vanessa’s prior written consent (which may be withheld at her absolute discretion).

• You agree that Vanessa offers you the option to record the consultation, and by doing so, you acknowledge that neither party shall not make the recording available to the public without the prior consent of both parties.

• You acknowledge that the recording of your consultation is valuable to Vanessa, as is Vanessa’s reputation, and you agree that you will not publish, share, disseminate or communicate this recording to a third party, or allow any person to do the same, and if you do so, that in any way defames or affects Vanessa’s reputation, understand that appropriate legal action will be pursued by Vanessa.

Liability

Although Vanessa shares her skills, knowledge, and experience to help you achieve your goals, Vanessa acts as a catalyst for your transformation potential, therefore, your active participation is essential to your success. While Vanessa performs deep clearing work, offers intuitive insights and guidance on actions, whether you utilise this is ultimately up to you. You are 100 per cent responsible for creating your own experience. Taking new ACTION towards your goals is essential to your transformation process, and this WILL get you out of your comfort zone.

You (the client) accept that participating in consultations with Vanessa may include some level of emotional and physical discomfort, both during and following the consultation. As an intentional and conscious participant in your growth, you (the client) agree to accept full responsibility for your health, wellbeing, and choices, and will no way hold Vanessa (the practitioner) liable for any emotional or physical discomfort sustained, or whatever consequences you create as a result of your consultations.

You acknowledge that you are choosing to participate in a consultation that combines intuitive insight, energy healing, and strategic action guidance that is delivered to you in good faith to provide you with insight and guidance of thought, and is subject to your own personal interpretation and is not intended to constitute medical, psychological, legal, or financial advice.

You acknowledge that Vanessa’s work is innovative and abstract in nature, and she uses her best endeavours to utilise the full potential of her gifts and her ability to access your Soul blueprint to deliver information that is practical and actionable to your current goals, and you agree to act respectfully and in good faith in connection with your consultation, and you agree to participate with an open mind.

OTHER

If you have purchased any of Vanessa’s programs, you will be emailed an additional Terms and Conditions agreement outlining your program.

If you have purchased any other product that is personalised in nature, the Payment, Confidentiality, and Liability outlined above apply.

FINAL NOTE

By selecting this box, I acknowledge that I have read, understood and agree to abide by these Terms and Conditions. If you require any further clarification, please contact vanessa@vanessalougoon.com